Data Privacy & Protection

Xb99 Privacy Policy

Your personal information is our most important asset. Everything about how xb99 collects, stores, and protects your data is clearly explained here.

Last Updated: January 2026
SSL Encryption
Not Sold to Third Parties
Secure Data Storage
Fully Confidential
GDPR Compliant

Important: By using xb99, you agree to this privacy policy. We use the highest-standard technologies and practices to keep your information secure.

1. Introduction & Scope

Xb99 (https://xb99.onl) is a licensed online gaming platform serving users in Bangladesh and across Asia. This privacy policy explains what information we collect when you visit our website, create an account, or use any of our services — and how that information is handled.

This privacy policy applies to all xb99 services, mobile apps, websites, and communication channels. By continuing to use our platform, you are deemed to have fully accepted this policy.

We believe transparency is the foundation of trust. That's why we've laid everything out in plain, straightforward language — no fine print, no complex legal jargon — so you always know exactly what's happening with your information.

2. Information We Collect

Xb99 only collects information that is strictly necessary to deliver our services, ensure security, and meet legal obligations. We never collect data we don't need.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Email, mobile number Account Creation & Notifications
Financial Information Mobile Banking/Nagad number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Data Game history, bet data, session duration Responsible Gaming Monitoring

We never store your password in plain text. All passwords are encrypted using industry-standard hashing technology.

3. How Your Information Is Used

Xb99 uses the data it collects only for specific, transparent purposes. Your data is never sold to advertising companies or used for unrelated ends.

  • Account Management: For registration, login, password recovery, and identity verification.
  • Financial Transactions: For processing deposits, handling withdrawals, and maintaining transaction records.
  • Gaming Services: Game history, bet tracking, and win/loss records are stored.
  • Security: Detecting fraud, preventing multiple accounts, and blocking unauthorized access.
  • Contact: Delivering promotional messages, transaction notifications, and customer support.
  • Responsible Gaming: Monitors your gaming behavior to provide assistance when needed.
  • Legal Obligations: To meet regulatory requirements and comply with anti-money laundering regulations.

You can contact our support team at any time to opt out of promotional emails or SMS. Please note that essential transactional messages cannot be disabled.

4. Data Storage & Retention

Your information is stored on secure, encrypted servers. xb99 uses industry-standard data centers with 24/7 security monitoring.

  • Account Information: Retained for the duration your account is active and for up to 5 years after closure (as required by law).
  • Transaction History: Retained for up to 7 years — in compliance with financial regulations.
  • Cookies Data: Session cookies are deleted as soon as you close your browser. Persistent cookies are stored for up to 1 year.
  • KYC Documents: After verification, data is stored in secure encrypted storage and may be retained for up to 5 years following account closure.

Due to legal retention requirements, certain data may not be deletable within the requested timeframe. In such cases, we will notify you in advance.

5. Information Sharing & Third Parties

Xb99 never sells your personal information to advertisers or unrelated third parties. However, in certain specific circumstances, limited information may be shared with trusted partners:

  • Payment Provider: Mobile Banking, Nagad, Rocket, and other payment gateways — only the information necessary to complete transactions.
  • Game Provider: Minimum information necessary to manage your game session.
  • Security Provider: Fraud detection technology companies — for security purposes only.
  • Legal Authorities: In compliance with court orders or legal demands from regulatory bodies.

All third-party partners are contractually obligated to uphold our privacy standards. They may not use your data for their own purposes.

6. Cookies & Tracking Technologies

Xb99 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To monitor website performance — fully anonymized.
  • Security Cookies: To detect fraudulent activity and protect your account.

You can disable non-essential cookies at any time through your browser settings. However, some features may not function properly as a result.

7. Security Measures

Xb99 uses multi-layered security measures to protect your data. Our security team monitors systems around the clock, 24 hours a day.

  • 256-bit SSL Encryption: All data transmitted between you and our servers is encrypted.
  • Two-Factor Authentication (2FA): Adds a second layer of protection to your account.
  • Real-Time Fraud Detection: Our automated systems instantly detect any suspicious activity.
  • Regular Security Audits: Independent third-party experts regularly audit our systems.
  • Data Backup: Your information is backed up across multiple secure locations.
  • Access Control: Only authorized personnel have access to your data.

In the event of a data security incident, we will notify affected users by email within 72 hours.

8. Your Data Rights

As an xb99 account holder, you enjoy the rights listed below. To exercise any of these rights, please contact our support team.

Your Control Over Your Data

Xb99 gives you full control over your personal information.

1
Right to Access

You have the right to see what information we hold about you and to receive a copy.

2
Right to Rectification

You can request corrections to any inaccurate or incomplete information at any time.

3
Right to Erasure

You may request the deletion of your personal data under certain circumstances.

4
Right to Restrict Processing

In certain cases, you may request that the processing of your information be temporarily suspended.

5
Data Portability

The right to receive your information in a structured format and transfer it elsewhere.

6
Right to Object

You may object to the use of your data for specific purposes and withdraw your consent at any time.

9. Protection of Minors

Xb99 is strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

Age verification is mandatory during registration. If we discover that a minor has registered on our platform, the account will be closed immediately and all associated data will be deleted.

If you become aware that a minor is using xb99, please notify our support team immediately.

10. Policy Changes

Xb99 may update this privacy policy from time to time. Revisions may be made due to legal changes, the introduction of new services, or business developments.

In the event of significant changes, we will:

  • We will send a notification to your registered email address.
  • Display a notice on the website homepage.
  • We will clearly display the "Last Updated" date at the top of the revised policy.

Continued use of xb99 after any changes takes effect will be considered acceptance of the updated policy.

11. Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:

  • Email: [email protected]
  • Response Time: Within 48 hours on business days.
  • Live Chat: 24/7 support available.

For data rights requests (access, correction, deletion), we aim to respond within 30 days. In complex cases, this may extend up to 90 days — we will notify you in advance if that is the case.

Why xb99 Is a Safe Place for Your Information

The core pillars of our privacy protection that keep your data secure at all times.

End-to-End Encryption

All your data transmissions are secured with 256-bit SSL encryption. Using bank-grade security technology, we ensure no third party can access your information.

KYC Verification Process

KYC verification is required at registration — it protects your account from unauthorized use. By confirming your identity, we ensure that only you can access your account.

No Data Sales

Xb99 never sells your personal information to advertising companies or data brokers. Your data is used solely to provide our services — nothing more.

Regular Security Audits

Independent cybersecurity experts conduct regular audits of our systems. Any vulnerabilities are promptly identified and resolved — to keep your data secure.

Your Data, Your Control

You can view, correct, or request deletion of your information at any time. Full control over your data remains with you.

24/7 Privacy Support

Our Bengali-speaking support team is always on hand to help with any data privacy questions. Average response time is just a few minutes.

Start Gaming in a Secure Environment

Your information is fully secure at xb99. Done reading our privacy policy? Register now and enjoy your favorite games on a safe, trusted platform. Or download our app.

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