Legal & Usage Policy

Xb99 Terms and Conditions

Please read these terms and conditions carefully before using the xb99 platform. All matters relating to accounts, payments, bonuses, and responsible gaming are clearly explained here.

Last Updated: January 2026

Important Notice: By creating an account or using the xb99 platform, you are considered to have fully agreed to these terms and conditions. If you do not wish to comply, please refrain from using the platform.

1. General Terms

Xb99 (hereinafter referred to as the "Platform" or "we") is a licensed online gaming operator serving Bangladesh and various other countries across Asia. These terms and conditions constitute a legally binding agreement between xb99 and the user.

By accessing the platform, registering, depositing, or playing any game, you confirm that you have read and agreed to these Terms and Conditions. xb99 reserves the right to update these terms at any time, and continued use of the platform after any changes constitutes acceptance of the revised terms.

These terms are published in English so every user can clearly understand all conditions. If anything is unclear, please reach out to our customer service team.

2. Account & Registration

A valid account is required to access services on xb99. You must provide accurate and complete information at the time of registration.

  • Each individual is only One account per person. xb99 reserves the right to close all accounts if a single individual is found to hold multiple accounts.
  • Providing false information at registration, using another person's identity, or submitting fraudulent documents is strictly prohibited.
  • Keep your password and login credentials strictly confidential. You are solely responsible for all activity on your account.
  • A copy of your national ID or passport may be requested for account verification.
  • Xb99 may immediately lock an account if any suspicious or unusual activity is detected.

We strongly recommend enabling two-factor authentication to protect your account from unauthorized access.

3. Age & Eligibility

Minimum Age Requirement to Register and Use xb99 18 years. No one under the age of 18 is permitted to use the platform.

  • At registration, you must confirm that you are 18 years of age or older.
  • Government-issued ID may be required for age verification. Failure to provide valid proof of age will result in account closure.
  • Protecting minors from gaming is one of our highest priorities.

If a minor uses your account to play, the account holder bears full responsibility. Keep your login credentials out of reach of children and teenagers.

4. Deposits & Payments

Xb99 supports popular payment methods familiar to Bangladeshi users, including Mobile Banking, Nagad, Rocket, and USDT. The following conditions apply to deposits:

  • Minimum Deposit Amount BDT 200. Maximum limits may vary depending on your payment method and account level.
  • You must only use payment methods registered in your own name. Deposits from third-party accounts are not accepted.
  • Deposits are usually credited instantly. If there is a delay, please contact support within 24 hours.
  • Xb99 does not charge any hidden deposit fees. However, your payment provider may apply their own charges.
  • Depositing funds from suspicious or illegal sources is strictly prohibited.

5. Withdrawal Policy

Withdrawing your winnings from xb99 is a simple and transparent process. The following conditions apply to withdrawals:

  • Minimum Withdrawal Amount BDT 300
  • Withdrawals must be made using the same payment method used for the deposit.
  • Identity verification (KYC) must be completed before your first withdrawal.
  • Standard withdrawals are processed within 1–24 hours. VIP members receive even faster processing.
  • The applicable wagering requirements must be met before any bonus balance can be withdrawn.
  • Withdrawals may be suspended during investigation if fraudulent activity is suspected.

VIP members enjoy priority withdrawals — typically processed within 30 minutes to 2 hours. To learn more, VIP Page here.

6. Bonuses & Promotions

Xb99 offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming.

  • Welcome Bonus: Applies to the first deposit only. Withdrawal is not permitted until the specified wagering requirements are met.
  • Wagering requirements: Bonus amounts typically require 10x–30x wagering. Specific conditions are listed on each promotion's page.
  • Bonus Validity: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
  • Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
  • Any attempt to abuse bonuses or manipulate the system will result in account termination.

To see the latest bonus and promotion offers, Promotions Page Check back regularly.

7. Gameplay & Fair Play

All games on xb99 are powered by certified RNG (Random Number Generator) technology, which is regularly audited by independent third-party reviewers.

  • If a bet is voided due to a technical error or connection issue during a game, a full refund will be issued.
  • The use of bots, automated software, or any form of cheating is strictly prohibited.
  • Collusion (secretly coordinating with other players) is strictly prohibited and will result in permanent account closure if detected.
  • Any attempt at arbitrage betting or bonus abuse will result in forfeiture of winnings.

8. Responsible Gaming

Xb99 believes gaming should be a source of entertainment — never a source of stress or financial hardship. We are fully committed to responsible gaming.

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
  • Break Feature: You can take a gaming break at any time, ranging from 24 hours up to 6 months.
  • Self-Exclusion: You have the option to self-exclude from the platform permanently or for a set period of time.
  • If you notice signs of gaming addiction, contact our support team right away.

For more details, visit our Responsible Gaming Page here.

9. Account Suspension & Termination

Xb99 may suspend or permanently close an account without prior notice under the following circumstances:

  • Violating any provision of the terms and conditions.
  • If registration is completed using incorrect or false information.
  • If there is suspicion of involvement in fraud, money laundering, or any illegal activity.
  • Operating multiple accounts.
  • If you wish to close your account at your own request.

Upon account closure, any applicable bonus balance will be forfeited. However, verified real-money funds will be returned provided no rule violations have occurred.

10. Privacy & Data Protection

Xb99 takes the protection of your personal information very seriously. We use SSL encryption and advanced security technologies to keep your data safe.

  • Your personal information is never sold to third parties.
  • Information may be shared to meet legal requirements or satisfy requests from regulatory authorities.
  • To learn how your data is used, please see our Privacy Policy Read.

11. Changes to Terms & Contact

Xb99 reserves the right to modify, add to, or remove any part of these terms and conditions at any time. For significant changes, a notification will be sent to your registered email address or posted on the platform.

If you have any questions or concerns regarding these Terms and Conditions, please contact our 24/7 support team. Our team is always ready to assist in Bengali.

Support Email: [email protected] — Average response time under 2 minutes.

Your Rights and Protections at xb99

We don't just set rules — we are committed to ensuring the protection of our players.

Clear Rules & Policies

Every xb99 rule is written in plain language. No fine print, no hidden clauses — what you see is what you get.

Account Security

SSL encryption, two-factor authentication, and real-time fraud detection keep your account secure at all times.

Fair Gameplay

All games run on certified RNG technology. Third-party auditors regularly verify fair play.

Responsible Gaming Tools

Deposit limits, self-exclusion, and cooling-off periods — take control of your own gaming.

24/7 Bengali Support

Our support team is always available to assist in Bengali for any issue you encounter. Average response time is just 2 minutes.

Fast & Secure Payments

Deposit and withdraw via familiar methods including Mobile Banking, Nagad, Rocket, and USDT — fully secure and fast.

You Know the Rules — Now Get Started

Done reading the xb99 terms and conditions? Register now and enjoy thousands of games along with a welcome bonus. Or download the app and play from anywhere.

বাংলা